This agent was outside of line and disrespectful. There was NO reason for her Perspective, especially when there was NO line and several brokers standing with the counter like they were All set and in a position to aid. Janet Ault
I needed to vent my frustration While using the baggage condition along with your airline. Anything else was very good, nevertheless the way my baggage was managed would make me Believe twice in advance of reserving with AA once more. I was billed $twenty five Each individual way for a single bag, not being informed my bag may be carried on for no charge. To include insult to the $50 charged, my bag was destroyed on the skin upon remaining returned to me.
On January 25th I contacted American Airlines, as I checked out our reservations and noticed that my Daughter had us touring all day long, So I identified as to up grade our tickets to first class as I did not choose to travel all day in mentor. I exploit lay make an effort to vacation top notch as I'm confident you are able to evaluation but I'm wanting to conserve my Miles as we are scheduling a large loved ones/graduation trip to Hawaii.
I just needed to say “thanks†for our pleasant expertise with American Airways on our new Las Vegas journey! Almost everything went easily and promptly.
My spouse And that i were being booked for honeymoon to NYC on Nov nine, 2015. Record locator: VDEURG. Around the working day we had been to depart, Our flight #4378 was cancelled as a result of no crew. We were booked for later on flight #5738, costing us a 50 percent working day of holiday vacation. The SECOND flight was then cancelled as a result of servicing difficulty. Numerous alternate options were being supplied but very little that would get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Occasions Sq. at $317 a night which were non-refundable as it absolutely was below 24 several hours. We ere provided a flight to Dallas that would get us out of Pensacola late but only if we drove an hour or so away to Fort Walton Beach airport. We took it, acquired in late and remaining following four hours snooze the next day. That cost us a further $177.00 in hotel service fees. My husband’s baggage never arrived in Dallas as we were being promised it could- mine took around one hour to uncover because it was not to the carousel with the rest of the flights luggage, We acquired into NYC per day just after our honeymoon was to begin, with a great deal of pressure and cost.
My husband and i experienced a flight leaving Richmond Virginia by using a final vacation spot of Seattle Washington. We have been acquainted with traveling and had flown other airlines earlier that 7 days likely to and from multiple Locations. We had all our information and facts and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt question if those people who are traveling are military personnel so we begun over and waited in line to talk to a agent within the counter. As soon as we had been up within the counter we informed a Woman driving the counter that my husband is inside the navy and we experienced two bags to check in. Thats once we have been knowledgeable that our baggage where by around body weight and it would be 250$ further. We requested for your Girl to indicate us exactly where the package deal pricing is written. She was unable to provide that data and went on to tell us we could appear it up ourselves. My husband who is enlisted from the U.S. Coastline Guard has not had to pay for more or any volume for baggage, on orders or own. My spouse gave her the 250$ and that's when the consultant we ended up Talking with quickly turned very impolite and threatened to cancel our total flight.
Ps I also mailed a complaint to AA through their wed internet site and made an effort to resolve this concern And that i under no circumstances got a reaction. Just another fictitious activity offered you by American
The last two situations I have flown on American Airways from BWI to MIA my precheck clearance hasn't demonstrated on my ticket. Once i have spoken to client service I am dismissed with “It is simply a glitchâ€.
I flew from Tampa to Chicago inside a 737. Thanks for Row seven for handicap. In my 83 decades I've had both equally knees replaced, stroke, open heart surgical treatment as well as other situations. Remaining 6’4″ I really need the leg room. I utilised the restroom up entrance along with the 737 has an issue—access to the bathroom bowl. The toilet lid and seat should stay up when lifted. I had to use my knee to keep them up. Due to the curvature of the ceiling and the space on the toilet I needed to angle my entire body heavily ahead to utilize the ability which intended I couldn't see what I used to be performing.
i acquired a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, I used to be not able to utilize the ticket and experienced dr. Be aware to substantiate when getting in contact with just one within your agents I used to be informed though the credit is fo r130.
AA missing my baggage in Miami by not possessing it with me on my flight to Talahassee, Fl and Once i lodged a complaint they gave me a file locator to check position. It took 3 days to obtain my baggage And that i needed to journey to Panama Town Aprt to have my baggage just after Tallahassee Aprt received it and sent it to Atlanta then to blog here PC by Delta.
I lately flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. Among the list of stewardesses was a woman named Kim who had been a stewardess for some time on American. I used to be flying with my daughter and her 4 month aged toddler and experienced a number of keep on luggage in addition to a bag to the pumping and nursing bottles. Kim was amazing, these a terrific help with a lot of things through our trip which includes although not restricted to receiving on the flight, getting the bags into your overhead compartments, getting us merchandise we would have liked throughout the flight and finding out of your flight with our luggage.
In April 2014 I used to be given a voucher for assisting having an unwell affected individual on one among yur flights. However due to some unforeseen instances I have not been capable of make use of the voucher.
Be sure to look into this so other passengers won’t possess the exact same expertise…..I want a reply from you also..